Payment Policy

Last Updated: July 18, 2026

At USPetShop, we are committed to providing a safe, secure, and convenient checkout experience. This Payment Policy explains the payment methods we accept and how payments are processed.

Accepted Payment Methods

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Shop Pay

The payment options displayed at checkout may vary depending on your location and device.

Secure Payments

Your security is important to us. All transactions are processed through trusted, PCI DSS-compliant payment providers using SSL (Secure Socket Layer) encryption to protect your personal and payment information.

USPetShop does not store your full credit or debit card details on our servers.

Payment Authorization

When you place an order, your payment method will be authorized and charged at the time your order is confirmed. If your payment cannot be authorized or is declined, your order will not be processed until a successful payment is received.

Currency

All prices on USPetShop are displayed and charged in U.S. Dollars (USD) unless otherwise stated.

If your payment card uses a different currency, your bank or card issuer may apply currency conversion fees or exchange rates. These charges are determined by your financial institution and are not controlled by USPetShop.

Taxes

Applicable sales taxes will be calculated and displayed during checkout where required by law.

Order Verification

To protect our customers from fraud, we may perform payment verification before processing an order. In certain situations, we may contact you to confirm your billing information or request additional verification.

Failed or Declined Payments

A payment may be declined for several reasons, including:

  • Incorrect payment information
  • Insufficient funds
  • Card issuer restrictions
  • Bank security checks
  • Suspected fraudulent activity

If your payment is declined, please verify your payment details or contact your bank before placing another order.

Order Cancellation

If an order is canceled before shipment, any authorized payment will be refunded to the original payment method. Processing times for refunds may vary depending on your payment provider or financial institution.

Pricing Accuracy

While we strive to ensure all prices are accurate, pricing or typographical errors may occasionally occur. We reserve the right to correct any pricing errors and cancel or refuse orders placed with incorrect pricing. If payment has already been processed, a full refund will be issued.

Fraud Prevention

USPetShop reserves the right to refuse, cancel, or hold any order suspected of fraudulent activity, unauthorized transactions, or violations of our Terms of Service.

Contact Us

If you have any questions regarding payments or billing, please contact us.

USPetShop

7901 4th St N, Ste 300
St. Petersburg, FL 33702
United States

Business Hours (ET)

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed